FREQUENTLY ASKED QUESTIONS
Flight Bookings: Assisting with airline reservations, including selecting flights, seating preferences, and special requests.
Hotel Reservations: Booking accommodations based on preferences, budget, and location.
Vacation Packages: Creating bundled travel packages that include flights, hotels, and sometimes activities or tours.
Cruise Bookings: Arranging cruise vacations, including cabin selection and cruise line options.
Car Rentals: Helping with car rental reservations for airport transfers or road trips.
Travel Insurance: Offering travel insurance options to protect against unexpected events during your trip.
Visa and Documentation Assistance: Providing guidance on visa requirements and assisting with necessary travel documents.
Custom Itinerary Planning: Crafting personalized travel itineraries based on individual preferences and interests.
Group Tours: Organizing group tours for travelers who prefer a guided experience.
Honeymoon and Special Occasion Packages: Creating romantic getaways or special occasion trips with added perks.
Adventure and Eco-Tourism Planning: Tailoring trips for adventure enthusiasts or eco-conscious travelers.
Destination Recommendations: Offering insights and recommendations for travel destinations, including insider tips.
Travel Consultation: Providing expert advice on travel options, budgeting, and destination selection.
Emergency Support: Assisting travelers with issues such as flight delays, cancellations, and emergencies while abroad.
Special Needs Accommodations: Arranging accommodations and services for travelers with specific requirements, such as disabilities or dietary restrictions.
Travel Document Procurement: Assisting with the application and procurement of passports, visas, and other required travel documents.
Multi-Destination Travel: Planning complex itineraries involving multiple destinations, flights, and accommodations.
Travel Packages for Events: Creating packages for special events like music festivals, sporting events, and cultural festivals.
Corporate Travel Services: Offering services tailored to the needs of business travelers, including group bookings, conference arrangements, and corporate travel policies.
Luxury Travel Planning: Curating luxury travel experiences, including high-end accommodations, private transfers, and exclusive activities.
Travel Insurance Claims: Assisting travelers with filing and processing travel insurance claims in case of disruptions or emergencies.
Cultural and Historical Tours: Creating itineraries for travelers interested in exploring cultural and historical sites and museums.
Destination Weddings: Planning destination weddings and coordinating all aspects, from venues to guest accommodations.
Family Travel Packages: Designing family-friendly vacations with activities suitable for all ages.
Call : +91 99200 25886 or +91 98200 25886
Email : mail@enjoytravels.in
Using a travel consultant for vacation planning offers expertise, time savings, and personalized itineraries. They provide access to exclusive deals, peace of mind, local insights, and 24/7 support. Travel consultants help navigate complexities, ensuring a cost-effective and hassle-free trip, making vacations memorable and stress-free.
We are a Governement registered entity having GST No.27AALPG1452D1Z2. This can be verified on https://www.gstsearch.in/verify.html
Also our Proprietor, is the member and Vice President 2 – South Mumbai of SKAL India – Connecting Tourism Globally
No. You will be provided a final amount which will be inclusive of government taxes.
It is always suggested to keep all your travel documents handy while travelling. However, if you are unable to carry a print out, you can show soft copy on your mobile phone as an when required which is accepted as well.
Booking a vacation package is a straightforward process. Here’s a step-by-step guide on how to do it:
- Contact us by phone, email, or by visiting our website.
- Speak with a travel consultant to discuss your preferences, including destination, travel dates, budget, and any specific requirements or interests.
- The travel consultant will provide you with a proposed itinerary that includes all the details of your vacation, such as flight information, hotel reservations, and scheduled activities.
- Carefully review the proposed itinerary to ensure it meets your expectations.
- Once you are satisfied with the itinerary, you’ll be required to make a payment. The travel consultant will provide instructions on how to make the payment, which may involve a deposit and final payment closer to the travel date.
- After payment is received, the travel consultant will confirm all the bookings, including flights, accommodations, and any activities or tours and will provide you with all necessary travel documents, including e-tickets, hotel reservations, and a detailed itinerary.
- Prepare for your trip by ensuring you have the required travel documents (passport, visa, etc.), travel insurance, and any specific items needed for your vacation.
- Enjoy your vacation! Follow the itinerary provided by the travel agency, and don’t hesitate to contact them if you encounter any issues or need assistance while traveling.
Yes of course. You can speak with our travel consultant to discuss your preferences, including destination, travel dates, budget, and any specific requirements or interests and work out with him/her to customize your vacation package. Consultant can tailor it to your needs, including selecting accommodations, flights, activities, and any special requests.
Yes. As mentioned above the packages can be customized as per your requirements.
All Domestic and International destinations packages can be offered as per your request.
Yes. However, group tour packages typically cover a range of services and features designed to make the travel experience convenient and enjoyable for participants. Here are standard inclusions in our group tour packages:
Transportation:
- Flights or other transportation to and from the destination.
- Local transportation within the destination (e.g., buses, trains, or domestic flights).
Accommodation:
- Hotel accommodations for the duration of the tour. The quality and type of hotels can vary based on the package.
Meals:
- Most group tours include at least daily breakfast. Some packages may also include lunches or dinners, typically at local restaurants or as part of cultural experiences.
Guided Tours:
- Professional tour guides who provide insights, historical context, and local knowledge during guided tours of key attractions and cultural sites.
Entrance Fees:
- Admission fees to museums, historical sites, and attractions included in the itinerary.
Activities and Excursions:
- Organized group activities and excursions, such as city tours, wildlife safaris, boat rides, and adventure activities.
Transportation within the Tour:
- Transportation to and from scheduled activities and excursions.
Travel Insurance:
- Some group tour packages may include basic travel insurance, while others offer it as an optional add-on.
Group Coordination:
- A tour leader or coordinator who manages logistics, ensures the group stays on schedule, and assists with any issues that may arise during the trip.
Itinerary:
- A detailed itinerary outlining the daily schedule, including departure and arrival times, meals, and activities.
Airport Transfers:
- Airport transfers to and from the hotel at the beginning and end of the tour.
Local Experiences:
- Opportunities to engage in local cultural experiences, such as cooking classes, dance performances, and interactions with local communities.
Free Time:
- Some free time built into the itinerary for participants to explore independently or pursue optional activities.
Support and Assistance:
- Access to tour representatives who can provide assistance and support during the trip.
Group Dynamics:
- The chance to connect with and travel alongside a group of like-minded individuals, fostering a sense of camaraderie.
The group size for tours can vary widely and depends on several factors, including the type of tour, destination, and the travel company’s policies. Here are common group size categories:
Small Group Tours:
- Typically include 6 to 20 participants.
- Promote a more intimate and personalized experience.
- Easier access to off-the-beaten-path locations and local experiences.
Medium Group Tours:
- May include 20 to 40 participants.
- A balance between the intimacy of small groups and the affordability of larger ones.
- Suitable for a wide range of travelers.
Large Group Tours:
- Often consist of 40 or more participants.
- Tend to be more budget-friendly.
- Suitable for travelers looking for a more social and communal experience.
Private Tours:
- Tailored for a single group, such as families, friends, or organizations.
- Group size can vary significantly, depending on the preferences of the booking party.
- Offers maximum flexibility and customization.
Custom and Bespoke Tours:
- Tailored entirely to the preferences of the booking party.
- Group size is determined by the booking party’s specifications.
- Ideal for those seeking a highly personalized experience.
Note: The choice of group size can impact the overall travel experience. Smaller groups often allow for more personalized attention from guides and greater flexibility in the itinerary. Larger groups may provide a more social atmosphere and can be more budget-friendly. The best group size for you depends on your preferences, travel goals, and the type of experience you seek. When booking a tour, it’s important to inquire about the expected group size and whether the company can accommodate your preferences.
For International Travel, you typically need a valid passport, the appropriate visa for your purpose, proof of vaccinations if required, travel insurance, and any country-specific documents like entry forms or travel authorizations. Check your destination’s entry requirements well in advance to avoid any issues during your trip.
For domestic travel within your own country, you usually need a government-issued photo ID, such as a driver’s license, aadhaar card or passport (if required). Some forms of identification may vary depending on your country, so it’s advisable to carry a valid ID with you when traveling domestically. Specific requirements may also apply if you’re traveling with minors or within certain regions, so it’s a good idea to check with the relevant authorities or transportation providers for any additional requirements.
However, while requesting a quote is Free, actually booking and securing the services or products may involve charges and fees.
Yes. It’s designed to provide coverage and financial protection in case of unexpected events or emergencies during your trip. Travel insurance can cover various aspects of your travel, including trip cancellations, medical emergencies, lost baggage, and more.
Before purchasing travel insurance, carefully read the policy documents, terms, and conditions to ensure you have a clear understanding of what is covered and any exclusions. It’s a wise investment to protect your financial interests and provide peace of mind during your travels.
In case of an emergency while traveling, it’s essential to stay calm and take appropriate actions to ensure your safety and well-being. Here are steps to follow in case of various common travel emergencies:
1. Medical Emergency:
- Seek immediate medical attention if you or a travel companion is injured or seriously ill.
- Call the local emergency number (e.g., 911 in the United States) or ask someone to call for help.
- Notify your travel companions and hotel staff if applicable.
- Have essential medical information and documents readily available, including travel insurance details.
2. Lost Passport or Travel Documents:
- Report the loss to local authorities and obtain a police report or incident report.
- Contact your country’s embassy or consulate in the area for assistance in obtaining a replacement passport.
- Inform your travel agency or airline about the situation if necessary.
- Maintain copies of essential documents and store them separately from your originals.
3. Travel Delays or Flight Cancellations:
- Stay informed by checking the status of your flights or transportation using official websites or apps.
- Contact your airline, tour operator, or travel agency for assistance in rebooking or arranging alternative transportation.
- Keep your travel insurance details handy in case you need to file a claim for unexpected expenses.
4. Natural Disasters or Civil Unrest:
- Follow guidance and instructions from local authorities and your hotel or accommodation.
- Stay informed through reliable news sources and monitor any evacuation notices or safety updates.
- Contact your country’s embassy or consulate for assistance or advice.
- Inform friends and family of your safety and whereabouts if possible.
5. Theft or Loss of Belongings:
- Report theft to local police and obtain a police report for insurance purposes.
- Contact your travel insurance provider to report the loss and initiate a claim if applicable.
- Cancel or report lost credit cards, bank cards, or important documents.
- Take precautions to safeguard your belongings, such as using hotel safes and securing valuable items.
6. Emergency Contacts:
- Keep a list of emergency contacts, including local contacts, embassy or consulate information, and your travel insurance provider’s contact details.
- Share your itinerary and contact information with a trusted friend or family member back home.
7. Consular Assistance:
- If you encounter severe difficulties or legal issues in a foreign country, contact your country’s embassy or consulate for consular assistance and guidance.
8. Stay Informed:
- Stay informed about the local customs, laws, and safety guidelines of the country you’re visiting.
- Register with your country’s embassy or consulate if they offer a travel registration service for citizens.
Preparation is key to handling emergencies while traveling. Before your trip, research emergency contact information, purchase travel insurance, and create a travel emergency kit with essential items like first-aid supplies, important documents, and contact details. Having a plan and staying vigilant can help you navigate unexpected situations and ensure your safety while abroad.
You need to make the full payment in advance. You can make the payment via following methods:
- Cash
- Bank Transfer
- Credit/Debit Card
- Cheque
Yes. In fact you need to pay in advance before traveling. Once you make the full payment you would be provided with all the confirmed documents of your travel.
The ability to make changes to your booking and the associated change fees depend on several factors, including the type of booking, service provider, and the terms and conditions of your reservation.
It’s crucial to review the terms and conditions of your booking at the time of reservation to understand the change policies and potential fees. If you need to make changes to your booking, contact us in advance. Keep in mind that changes made close to the travel date or after certain deadlines may be subject to higher fees or restrictions.
1. Cancellation Deadline: You would be provided a cancellation deadline at the time of reservation, which is the date by which you must cancel your booking to be eligible for a refund. This deadline can vary depending on the service booked, such as flights, hotels, tours, or vacation packages.
2. Refund Eligibility: Refunds are typically provided for cancellations made before the specified cancellation deadline. Refund eligibility may vary for different components of a trip, such as flights, accommodations, activities etc.
3. Non-Refundable Components: Some travel services, especially discounted or promotional fares, may be non-refundable. This means that if you cancel, you may not be eligible for a refund or only receive a partial refund.
4. Change Fees: If you make changes to your booking, such as modifying travel dates or routes, the agency may charge change fees. These fees can vary based on the type of change and the provider’s policies.
5. Processing Time: The standard refund policy typically outlines the expected processing time for refunds. This can vary but often ranges from several business days to a few weeks.
6. Travel Insurance: We often recommend purchasing travel insurance, which can provide coverage in case of unexpected cancellations or emergencies. The refund policy may indicate that refunds may be subject to the terms and conditions of the travel insurance policy, if applicable.
7. Fee Deductions: In some cases, the travel agency may deduct service fees or administrative fees from the refund amount. These fees cover the agency’s costs in processing the booking and refund.
8. Partial Refunds: If you’ve partially used a service but need to cancel the remaining portion, the refund policy may specify whether partial refunds are available and under what conditions.
9. No-Show Policy: Failure to show up for a booked service, such as a hotel reservation or tour, may result in no refunds. Travel agencies often have no-show policies, so it’s important to inform them of any changes to your plans.
10. Group Bookings: The refund policy for group bookings may differ from individual bookings, and it may have specific terms and conditions regarding cancellations and refunds.
You can reach our customer support team through multiple channels, including phone and email. Our contact information is available on our website’s “Contact Us” page or
Call : +91 99200 25886 or +91 98200 25886
Email : mail@enjoytravels.in
Our customer support team is available from Mon to Friday i.e. 10am to 6:30pm. We also provide 24/7 emergency assistance for travelers during their trips.
To make changes to your booking, please contact our customer support team with your booking reference number. They will assist you in evaluating the options and guide you through the change process, including any associated fees or policies.
If you encounter any issues or require assistance during your trip, please contact our customer support team. We are here to help resolve any concerns and ensure a smooth travel experience.
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